The Customer
A large port in India, which serves as the nerve center for trade to and from the country. It is known for the high volume of cargo it handles, which calls for technological precision & state-of-the-art facilities.
The Challenge
The customer has to deal with a wide spectrum of frequencies of wireless communication and multiple wireless networks dedicated to monitoring maritime communication and security of its highly secured premises.
These voice communications on vast networks are required to be recorded and monitored 24/7. The entire monitoring process had to be centralized on a single server with complete and fail-safe redundancy. The redundant system should be intelligent to asses any failure & boot up automatically to avoid data loss.
They requested Vox Spectrum to provide a solution capable of integrating seamlessly with existing network backbone & should be future proof.
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The Solution
Vox Spectrum engineers analyzed the customer's requirements and designed a centralized voice logging solution that could be interfaced with the existing wireless platforms.
Vox Spectrum's DGVOX, Dual Deck series of Industrial server loggers were deployed equipped with recording interfaces for wireless channels. This customized solution has recording redundancy apart from the traditional data and power redundancy. It was intelligent enough to automatically boot up the secondary system in case of failure of the primary system, ensuring secure 24/7 operation.
These voice loggers monitored the complete spectrum of wireless channels dedicated to maritime communication and internal security, enabling the customer to have a centralized unit for live monitoring and reporting functions.
The solution had been deployed in 2006 and has been functioning to the satisfaction of the customer |