Vox Spectrum Releases Vox Zigma 4.6

Vox Zigma 4.6 is a desktop based Voice Logger. Slim yet powerful Voice Logger for 4 and 8 channel recoding environments.

Vox Spectrum, Inc., Southfield, Michigan, USA, January 3rd 2005 Vox Spectrum, Inc., a worldwide leader in voice logging and recording technology today announced the release of VOX Zigma 4.6. VOX Zigma is built on a desktop chassis and ideal for small offices.

VOX Zigma is built with the same advanced technology that went into the design and development of the popular DGVox Voice loggers from Vox Spectrum. Small businesses would find VOX Zigma very useful in tracking their customer needs and employee performance. It records all calls made from and to the office, along with information such as the extension number, the caller identification number, the dialed digits and the time and duration of the call. . VOX Zigma lets you flag and color code the calls as well as add notes and reference numbers to the calls.

The calls can be instantly searched based on all these parameters. The manager can review the day’s calls at leisure, and find if his customers are getting the attention they deserve. Moreover, listening to the team talk to your customers helps you identify their weaknesses, and helps you train them.

“VOX Zigma was designed with the needs of small office users in focus. VOX Zigma is easy to manage and operate and at the same time retains most of the features of our powerful DGVOX Voice Logger”, said Ram Sundaram, Technical Director, Vox Spectrum. “VOX Zigma is currently available in 4 and 8 channels”, he added.

VOX Zigma 4.6 is a vital tool for small business to ensure better employee performance and superior customer service.

About Vox Spectrum

Vox Spectrum is a leading provider of cutting-edge contact management technology worldwide and has operations across the globe. Vox Spectrum, Inc. is a Delaware corporation and is headquartered in Southfield, Michigan, USA.

Vox Spectrum develops technology solutions primarily in the field of Digital Voice Logging and Recording, Unified Messaging, Call Accounting and Call Routing. Vox Spectrum offers a wide range of hi-tech, affordable and need-based digital-voice-logging and voice-recording solutions. Vox Spectrum caters to a wide variety of industries including call centers, government agencies, utility & emergency services, financial institutions and air traffic control centers.

Vox Spectrum has offices and personnel in North America, Europe, Middle East, Asia and Africa. Vox Spectrum’s Indian partners include leading integrators and Value Added Resellers such as Siemens (India), SISL, Tektronics, Arya Telecom and Datacom.

For details visit www.voxspectrum.com

Contact for Media
Manoj Gopinath
(248) 569 2080
manojg@voxspectrum.com

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