Vox Spectrum provides voice logging for wireless and telephone lines on single platform

The Customer

The Police Department of a state with a large Indian IT hub, which demands challenging technical expertise & infrastructure from law and order enforcement agencies.

The Challenge

The customer has a wide spectrum of frequencies of wireless communication on multiple wireless networks and an equally large wired telephony network distributed across the state, These voice communications on varied platforms require to be recorded and monitored 24/7.

The entire monitoring process had to be centralized on a single server for each territory, typically the district head quarter. They requested Vox Spectrum to provide a solution.

  The Solution

  Vox Spectrum engineers analyzed the customer's   requirements and designed a cost-effective yet user   friendly and centralized voice logging solution that   could be interfaced with both wired and wireless   platforms.

  The Vox Zigma series of desktop loggers were   deployed, equipped with recording interfaces for both   analog telephone & wireless lines.

  These voice loggers monitored the complete spectrum   of wireless channels along with telephone lines,   enabling the customer to have a centralized unit for   live monitoring & reporting functions 24/7.

  The solution has been deployed in 2006 at 30 locations   across the vast state and has been functioning ever   since to the customer's utmost satisfaction.