Versatile and Compatible

The Sentinel is compatible with various types of telecom interfaces:
• Analogue • Digital • VOIP • ISDN- PRI/BRI • 2-Way Radio • GSM Voice • SMS

The Sentinel operates with most of the leading telephone systems:
• Alcatel  • Aspect  • Avaya  • Cisco • Ericsson • Intertel  • NEC Phillips • Nortel  • Panasonic  • Samsung  • Siemens and several other models.

Rugged Design for year round operation

The Sentinel has been developed using industrial grade server components and is tested & certified as per industrial standards. The server is equipped with redundant power supply capable of withstanding power variations & spikes.

Web-based solution

The web-based Sentinel application allows you to monitor, manage and report directly on your web browser, eliminating complicated and error prone software installations and interfaces. The Sentinel allows you to listen-in on live conversation from a remote web interface, so you can manage & monitor your Sentinel remotely from anywhere.

Intelligent Search and Playback

• Hot buttons for search & archive
• Date, Time, Duration, CLID, Agent ID, Ext. No, Call Flags, Call Color Codes, Call IN/OUT status
• User-defined customized search criteria (optional)

Secure Access and Audit trail

Access to the Sentinel software and servers are controlled through fine-grained controls. Multi-level alphanumeric passwords can be set for access to various levels and functions.

Voice Encryption

The Sentinel arms you with an array of proprietary voice encryption algorithms, ensuring the safety of valuable and mission critical information.

Scheduled Recording

The Scheduled Recorder Setting is used to customize the time period, when the call is to be recorded or not to be recorded, depending on the DGVox user's requirement. There are three options on each day to set the period. The recording can be scheduled for all users or for an individual user. For an individual user setting, you have to select the channel ID of the desired user. This feature automates the recording function and eliminates the requirement of human interaction up to a larger level by setting pre-defined recording priorities as per the DGVox administrator's requirement.

Record On Demand

DGVox provides an option for filtering the incoming and outgoing calls that should be or should not be recorded. This option also allows the user to enter the number to be filtered in four different formats: Exact, Anywhere, Begin and End. DGVox also helps you to add, modify and remove numbers from the filtering list. Once the numbers are input for filtering the user can decide whether any calls from/to this number should be recorded or not recorded during the desired time range.

Record On Demand

DGVox provides an option for filtering the incoming and outgoing calls that should be or should not be recorded.  This option also allows the user to enter the number to be filtered in four different formats: Exact, Anywhere, Begin and End. DGVox also helps you to add, modify and remove numbers from the filtering list. Once the numbers are input for filtering the user can decide whether any calls from/to this number should be recorded or not recorded during the desired time range.