True Blue Voice India Pvt Ltd is an authorized distributor for Plantronics in India, the global leader of headset solutions.
True Blue Voice is also an exclusive distributor in South India for Siemens Gigaset range of cordless phones. In the Asian sub – continent we have our presence in India, Sri Lanka & Bangladesh. In the Middle East we are present in Dubai, UAE.
Vox Spectrum Software Solutions is a leading provider of voice logging products and solutions in the voice communication domain.
Vox Spectrum provides technology for capturing and recording voice communication for various industry verticals. The DGVox series of Voice Logging and Recording Systems is a market leader in several countries.
Timna Electronics and Telecommunications is a Vox Spectrum company based in Riyadh, KSA, with sister companies in Dubai and Sharjah, UAE.
Since our foundation in 1983, we’ve expanded to become a large corporation spanning several countries in the Middle East, from Oman to Kuwait to Lebanon and Jordan.
Mack Telecom is ranked among the top five telecommunication engineering service providers in India.
Mack Telecom provides Total Engineering Services to Telecom Service Providers and Turnkey Operators.
The Customer:
The Port Trust of Chennai, one of the busiest sea ports in the world.
The Challenge:
The customer has multiple frequencies of wireless communication on a wide spectrum of wireless networks dedicated to monitoring maritime communication and security. These voice communications are required to be recorded and monitored 24/7. The entire monitoring process had to be centralized on a single server with complete and fail safe redundancy. Requirement was for a redundant system which could assess any failure and boot up automatically to avoid any data loss.
The Solution:
Vox Spectrum developed a solution that could be interfaced with the existing wireless platforms. The customized solution has recording redundancy apart from the traditional data and power redundancy. It was intelligent enough to automatically boot up the secondary system in case of failure of the primary system, ensuring secure 24/7 operation. This solution was also designed in such a way that the customer had a centralized unit for live monitoring & reporting functions.